A VPN can take you a long way in securing all your digital experiences. Speaking of VPNs, we’ll be testing and discussing a very well-renowned one called CyberGhost that may or may not be the best choice. So far what we’ve learned is that it claims to have impenetrable security, Kill Switch, supports major platforms/ protocols and provides access to restricted streaming services like Netflix.
Let’s put it to the test and see if it ticks all the right boxes in my CyberGhost review.
CyberGhost VPN 2020 – At a Glance
|Servers||5700+ servers in 90 countries|
|Refund||45- Day refund|
Before moving onward, let’s see what we’re working with or working against:
- Originally based in Romania but was acquired back in 2017 by Kape Technologies; an Israeli founded company, formerly known as Crossrider Plc.
- Over 5700+ servers in 90 countries
- Unblocks restricted services like Netflix. (to be discussed further on)
- Includes a live 24/7 customer support chat
- Encompasses military-grade AES 256-bit encryption/ DNS and IP leak protection (tested below)
- Claims to have ”blazing fast speeds” which we’ll be testing out
- P2P/ Torrent compatible
- Kill Switch
CyberGhost VPN According To My Rating Criteria
The only way you’ll ever be rid of all the cyber-attacks towards your online activities and devices, is if you take every bit of security measure seriously. You’re paying a bucket load of money towards gaining internet access, so don’t you think you have every right to surf the net freely and without worry?
Let me tell you one thing, you can always pay for the fastest internet speeds or buy into the best devices that will make your online experience very comfortable, but what use is that going to be when you being on the internet itself is putting all that you own or do online, at risk?
In this review, I’ll be testing out CyberGhost as a reliable VPN, based on the following:
Pricing – Reasonable or not?
By the looks of it, CyberGhost does offer pretty reasonable rates that do in turn match the features that the VPN provides.
I truly believe that to begin any kind of VPN testing, you have to be able to know how much money you’re about to be spending. It’s like shopping on a budget. You know what you want, you haven’t tried it out yet but go straight for the price tag to see how much you’re willing to spend. If it’s reasonable enough, you go for it.
Getting back to the point, CyberGhost bases its pricing plan on the following:
- The 1-month plan which is ($12.99/mo.)
- The 2-Year plan which is ($3.69/mo.)
- The 1 year plan going at a reasonable ($2.75/mo.) Saving you 79%.
Dedicated IP cost
One of the good things about CyberGhost VPN is that it provides a multi-login feature dedicated towards 7 devices per subscription that includes 6 servers in 4 countries:
- United States – (Chicago)
- United Kingdom – (Manchester, London)
- France – (Paris)
- Germany – (Berlin, Frankfurt)
The need for a VPN that extends its usage to multiple platforms simultaneously is of dire importance; securing all your devices in one shot. It’s like hitting two birds with one stone or in this case with one subscription.
There is, however, an add-on price for Dedicated IP on top of every subscription and for whichever plan you choose, at $5/mo.
A 24-hour free trial
It’s completely understandable that there are customers who want to check out a product for themselves without having to pay a dime. For this reason, CyberGhost offers a 24-hour free trial with full premium access to the VPN service.
The best part about this is that you don’t even have to give in any credit card details.
It’s payment methods
CyberGhost VPNs payment methods are under a variety of options:
- Credit cards
The CyberGhost refund policy
It’s quite inevitable to want to put any product to the test. Most refund policies always have a catch or take forever to process. Luckily for you, CyberGhost provides a pretty good deal for its refund policy.
It divides its refund policy according to the pricing plan you choose when buying the VPN:
- For the 1-month plan (14-day refund)
- For the 6-month plan or above (45-day refund policy)
Now that we’ve been through the entire range of CyberGhost VPN cost, it’s time to move on to the bigger guns in the VPN department. Let’s proceed with its background.
Location – Where does CyberGhost come from?
With almost 9 years of expertise, CyberGhost was originated in Romania. It however, was acquired by Crossrider Plc back in 2017.
The positive point about its location is that it is far from being anywhere close to the Fourteen Eyes alliance nor does it have any affiliation with any of the countries within the “Eyes” alliance.
Speaking of location, CyberGhost is known for having the biggest list of server locations as compared to other VPNs. It incorporates around 5700+ servers in 90 countries. Having this much of server location variety scattered across the globe makes it more than easy to gain access to various restricted websites.
So I wouldn’t be exaggerating when I say that you can use as many server locations as your heart desires. There’s plenty to go around!
Security – Is CyberGhost a good security blanket?
Yes, CyberGhost is known by many as one of the most secure VPNs in the industry.
If you understand all that a VPN stands for, you’ll know that one of the most important services it can provide is sound security, keeping you and all your devices completely secure or threat free.
If you’ve been through many reviews on the best VPNs in town, you may come across CyberGhost as one of the best to make it to everyone’s VPN “IT” list. It does indeed provide high-end security, enough to make every online experience worth your while.
Having been recognized as one of the top VPNs where security is concerned, let’s take a look to see if that really is the case.
· VPN protocols and encryption
CyberGhost does support all the major protocols like L2TP, IKEv2 and OpenVPN which are supported on all major platforms (Android, iOS, macOS, Windows).
As far as encryption is concerned, CyberGhost revolves around military-grade encryption AES 256-bit, which is basically unbreakable. It gives you plenty of open space to surf the net safely all while maintaining your location and data, without being tracked.
· The Kill Switch
It gets pretty scary when we’re trying to maintain our anonymity on the internet and have our cloak of invisibility snatched from us, exposing our IP addresses. That is why every VPN needs to come with a default Kill-Switch. Lucky enough, CyberGhost comes with one; keeping our identities completely non-existent.
I tested this out using the VPN and found that my internet connection had dropped soon after I disconnected with the VPN.
· Additional Default Features
Besides the above, CyberGhost has a couple more security measure that ensures you a safe and bug-free experience in the online world; letting you connect with ease. All you have to do to get them activated is go to the settings page and turn them on.
· Compatibility with TOR
CyberGhost really does go the extra mile where security is concerned. Turns out that it is compatible with TOR and you can use it simultaneously. This is of course for those who’re looking for that extra bit of security. Even though CyberGhost comes with unbreakable security, it’s always okay to want more anonymity.
On the other hand, running TOR over a VPN; with its double encryption layer, will, however, slow down the overall system.
If you are active on the VPN, click on smart rules, and you’ll come across a tab that says “Exceptions”. The exceptions bar acts like an inbuilt split tunnelling feature that other apps usually have. This helps you single out or strain all the unwanted sites that you’d don’t need running through the VPN. Just enter the site link and you’re good to go.
Invisibility – Are you leak protected?
Yes! You’re good to go!
A VPN acts as a barricade, protecting your device and preventing your location or identity from leaking out. Fortunately, CyberGhost does not leak DNS, IP nor WebRTC. To test these out, I conducted a few tests using US and UK servers.
For my IP leak test, I went to ipleak.org, and while connected to a UK server, the result I got was:
For my DNS leak test, I went to dnsleak.com and connected to a US server from the VPN. The result I got was:
For the WebRTC leak test, I went to browserleaks.com while connected to a US server. The results were:
Looking at the result of all 3 combined, you’ll see that they all passed the leak test.
Streaming – Should you add Netflix on the agenda of streaming?
Since things are on a roll for CyberGhost, I’m excited to let you know that yes, it does support Netflix, and in fact, has server locations dedicated towards it.
Streaming is a big hit in this day and age and developing VPNs that support streaming especially towards Netflix, will go a long way. It also works great with other streaming platforms like Hulu, HBO GO, and BBC iPlayer.
CyberGhost on the other hand, has separate tabs for streaming and torrenting. These include the list of all the servers’ locations that do in fact support it.
CyberGhost – the dependable option for all P2P/Torrenting
It is very difficult to come across a VPN that works both for downloading and streaming all your favorite videos or even to gain access to restricted platforms like Netflix. Luckily enough, CyberGhost does support torrenting. It offers multiple server locations that are dedicated to P2P file-sharing that will connect you to a suitable torrenting location.
Since we’re on the topic of streaming and downloading allowance on CyberGhost, did you know that it also supports Kodi? Kodi is a well-renowned platform for streaming. But it does, however, have certain blockages in its way in terms of geo-restriction.
To access certain geo-restricted channels like NBC, you have to be able to choose VPNs that do support Kodi; getting you access to anything and anywhere.
Speed – Does it really offer super-fast speeds?
No, to be honest, this isn’t categorized as fast. Maybe it depends on the server you choose but the results that I pulled out were moderately good.
After going through an entire snippet of all the downloading and streaming options that CyberGhost opens up to us, what good would that be if the speed with which it runs doesn’t add up? To test that out, here’s a look to see the speed test result before and after connecting to CyberGhost VPN:
Speed test done on speedtest.net, before connecting to the VPN:
Speed test results after connecting to a US and UK server:
As you can see by the results above, the speed wouldn’t typically be called super-fast or even super-sonic for that matter. The speeds after connecting to the VPN servers are quite moderate. Not as fast as I’d hope it to be but quite manageable.
Compatibility – a VPN that supports multiple platforms
Going through the entire speculation sheet of CyberGhost VPN, we now know that it has good security and moderately good speeds for streaming and torrenting. But what about its compatibility with multiple devices or platforms? CyberGhost is, however, compatible with all the major platforms like,
- Fire TV
- Browser extensions (Chrome and Firefox)
CyberGhost – Windows
CyberGhost’s Windows client has a user-friendly interface, and all over easy to use. It divides its lists of server locations into different sections, for streaming and torrenting; along with details on its distance and loading status. It also envelops various panels like that of “Smart Rules” which basically adds to your control with various options to choose from.
You can also choose which protocol to go with on the Windows client.
If you still feel like giving it a test run, there’s a 24-hour free trial for Windows version.
CyberGhost – Mobile (Android/iOS)
For all those using the CyberGhost mobile apps, it’s not much of a difference as compared to the Windows client. Some say it’s a little simpler.
The overall user interface of the iOS client is quite easy to navigate. It connects to the server location that’s closer to your current location. But you could always change the location; choosing from the wide list of options available on the server tab. For the iOS app, however, you don’t have the option of choosing the protocol you want. And that’s alright. CyberGhost knows just which protocol to pick by default. It also displays the name of the Wi-Fi near on your screen to show you just what you’re using to connect.
For Android, the version is slightly different as compared to iOS. Although it doesn’t have the option of viewing your Wi-Fi connection on deck, it does, however, have additional features that the iOS app doesn’t. It includes data compressors and the blocking of websites containing trackers and malware.
CyberGhost – macOS
CyberGhost being compatible with macOS is pretty decent but is said to slow down the speeds altogether. It does, on the other hand, provide the OpenVPN, L2TP and PPTP protocols and a wide array of server locations to its macOS users but with limited security features towards the device.
CyberGhost – Linux
CyberGhost is also compatible with Linux. The features vary as compared to the mobile and Windows client, requiring you to set up customized connections for your Linux devices. Just for a quick general knowledge, the Linux app supports multiple distributions like Debian, Ubuntu 16.04/18.04/19.04) and Fedora(29/30).
To set up, all you have to do is download and unzip the app on your preferred device and in order to run the CyberGhost app for Linux, run “install.sh” with the “sudo bash install.sh” command. You could always read up on the FAQ section for CyberGhost on Linux for extended information.
CyberGhost – Amazon Fire OS (Fire TV/Fire Stick)
Supporting all major devices, CyberGhost also extends its compatibility towards Amazon Fire OS devices (Fire TV or Fire Stick). It is known for having one of the biggest libraries for unlimited streaming in HD as well as playing games; limited to certain regions. For this reason, you connect to the CyberGhost VPN allowing unlimited streaming without restrictions. To set up CyberGhost with Fire OS, follow through with a FAQ or guide.
CyberGhost – Browser Extensions
CyberGhost also extends its compatibility towards Browser extensions (Chrome and Firefox), giving you access to mask your IP address, replacing it with another one provided by CyberGhost VPN.
Reliability – Can CyberGhost be trusted?
Yes, you can trust CyberGhost!
Having discussed its reliable security measures and good speeds, supporting streaming and torrenting, it all comes down to trust. So what makes CyberGhost different? How can we trust it? Should we trust it? These questions usually circle the minds of all those potential buyers who’re about to give in to the VPN and invest.
But keeping trust in mind, let’s weigh out our options on why you should trust CyberGhost:
· No-Logging policy
Many VPN providers often boast their no-logging policies but fail to fall through with what they mention. The whole point of a VPN is to keep your privacy first priority all while securing your online experiences and devices in one-go.
CyberGhost does, however, stick to its guns when they say they don’t store all your data, keeping the no-logging policy tight.
· Trustpilot Review
Speaking of reliability, there are around 83% of positive reviews/ratings on Trustpilot. I mean it can’t get better than that!
· GDPR guidelines
CyberGhost, unlike many VPNs, pays strict attention towards its GDPR guidelines. They maintain transparency where their laws are concerned. For more information, you can check out their transparency report.
· Customer Support
When buying into any product, one of the main points that any customer looks for, is customer support or even better yet, a live 24/7 helpline. There are often times when customers have various questions about the VPN or how to get started. Having a 24/7 customer support chat is a huge perk or plus point for any VPN, really.
The 24/7 live chat is more than helpful and always makes sure to solve every query. If incase the helpline isn’t available immediately. There are other ways to get help or answers to your questions; there are a few FAQ or reports mentioned on the page.
What the Reddit community had to say
CyberGhost has been ranked as a favorite on Reddit.
A review from CNET
For a more extensive review, why not check out what CNET had to say?
CyberGhost 6 compared to the new and improved CyberGhost 7
CyberGhost has come a long way in terms of revamping its entire feature set. The server locations have gone from 852+ in 27 countries to around CyberGhost’s 7 version, of 5700+ servers in 90 countries. It used to be a one-device VPN, even to Premium users and has now expanded its device compatibility towards 7 multi-device logins simultaneously. It also failed to include the access to geo-restricted websites like Netflix and have now managed to pull through in its 7.0 version.
Do I recommend CyberGhost?
Yes, I do recommend CyberGhost.
Choosing a VPN should always be according to your preference and how you feel about it. Does it appeal to you or your surfing needs? These are the questions you need to ask yourself before buying into any product.
As we’ve seen through this CyberGhost review, hailing from the Romanian district, does actually have all the specifications necessary to back itself up as one of the better and more reliable VPN’s out there. With military-grade encryption, that’s impenetrable, to having reliable speeds and server locations to support your streaming and downloading preferences and to top things off, having compatibility on all the major platforms; all with a no-log policy.
Even though there’s a difference in the features included between the Windows and mobile client, it still, however, makes up for it in being able to support all the major features every VPN has; not forgetting its ability to give us access to restricted websites like Netflix, compatibility with TOR, and leak-free systems, all at affordable prices.
It all comes down to if this VPN appeals to your needs. But regardless, it has my vote!