ZoogVPN is constantly on the rise with newer and better improvements made to its service. From what we know, ZoogVPN is great for unblocking Netflix, but, let’s review if it’s a safe & affordable choice for 2020; testing its security.
ZoogVPN – What to expect in this review
Living in the digital age, only the best and or most reliable VPN will make the cut. And, to invest in a great provider, you’ll definitely have to go through extensive VPN reviews.
However, before jumping the gun to the final conclusion, let’s take a quick look at what ZoogVPN has promised to offer us:
- ZoogVPN claims to have blazing fast speeds
- Unlimited bandwidth
- P2P compatibility
- Ability to unblock multi-streaming websites
- Provides strong security backing like DNS and IP leak protection
Moving onward, you’ll find out whether it is really worth your attention and investments. Read on!
ZoogVPN Review 2020 – At a glance
|Servers||50+ locations in 26+ countries|
ZoogVPN review according to my rating criteria
Before moving into the testing phase, I usually like giving you all a small glimpse of what to expect.
The testing or reviewing of each VPN always depends on following certain criteria. You need to check out whether the VPN is from a safe location, whether it logs your data, how fast its connection speeds are, and so on.
So, to test the reliability of ZoogVPN, we’ll be looking into the following in this review:
- Streaming and torrenting
Pricing – ZoogVPN affordability review
It’s always wise to check out the price of a VPN first. This will give you a clearer idea of what to expect from it in terms of features and performance. Of course, the entire performance of a VPN doesn’t revolve around a tag, but you know, what’s the harm in knowing?
So, let’s first review whether ZoogVPN is worth looking into; moving onward with other details later.
Here are the following updated price packages for ZoogVPN:
ZoogVPN used to be around $7.99/mo. for its monthly plan but has now had a jump in the range in 2020, going at $9.99/mo. That’s a 2 dollar upscale.
However, I still feel it’s completely affordable, looking at how most VPNs are expensive in their monthly packages; noting that it now has an allowance of unlimited device connections.
But, as I mentioned above, we’ll be testing the security and unblocking levels of ZoogVPN in this review. According to that, we’ll conclude whether ZoogVPN is still safe and affordable.
They break into 3 paid plans and one free version. The following paid plans are:
- $9.99/mo. for the monthly plan (23% off)
- $2.99/mo. for the 1 year plan (77% off)
- $1.87/mo. for the 2 year plan (Saving you 86% off)
Free ZoogVPN review
Most reliable VPN providers always come with a free trial run to test out its premium features.
However, ZoogVPN seems to have a limited free version of its app. Even though it’s free, the drawback lies in its features and performance; it is extremely restricted in certain areas.
In short, it won’t be enough to test the VPN out, but only can be used for extremely tiny tasks. But, it’s still pretty alright considering it’s for free.
Its free version allows only access to servers in 3 locations, a limit of 10GB bandwidth (was previously 2GB), restricted P2P, and content access. It runs on 128-bit encryption with fixed protocols, covers a no-logging policy, and allows its usage only towards 1 device.
The ZoogVPN 7-day refund policy
Another great aspect besides its affordable pricing plan is that even though it has a very limited free version to test out, it also has a reliable 7-day refund policy.
Yes, it may not be much, but if you review other bigger VPNs compared to ZoogVPN, you’ll see that they also provide refunds within the same number of days.
On the contrary, to receive a full refund, you need to contact the support team with the given time and they will guide you through the process.
There’s another thing to look into as well – to receive a full refund, make sure that you haven’t crossed the 10GB bandwidth limit within the refund timeframe.
If however, you do plan on exceeding the data limit (voluntarily or involuntarily) but haven’t exceeded the refund timeframe, you can contact the ZoogVPN support asking for a full refund depending on their terms and allowance.
ZoogVPN Payment Methods
The ZoogVPN payment method breaks into four different options. These include:
- American Express
It’s quite simple to get started with the VPN, and if you haven’t already registered, all you have to do is:
Step 1: Choose a payment method
Step 2: Create your account
Step 3: Confirm your order
Location – Is ZoogVPN safe?
Yes, it is!
Just in case you’re new and don’t really get the VPN “lingo”, the reliability of a VPN also largely depends on its jurisdiction of origin.
If a VPN is part of the 14-eyes alliance, they’re usually considered as unsafe. But, that also depends on their privacy policies.
As for ZoogVPN, it hails from a privacy-friendly region in Greece that doesn’t observe any data-retention laws. So, all-in-all, that’s a positive check for privacy.
ZoogVPN server coverage – What’s served?
The efficiency of a VPN regarding its location depends on two things.
One is the safety of its jurisdiction, and the other depends on the maximum coverage of locations in major countries around the world.
By maximum coverage, I also mean that if a VPN doesn’t have a server for a particular geo-censored location, let’s say China, it makes up for it by including server coverage within its surrounding countries.
ZoogVPN has around 50+ locations spread across 26+ countries. That honestly isn’t huge coverage but it does, however, have more country coverage included in its list than many other providers.
Apart from that, I think it should do a little better in increasing the number of servers it covers.
Does ZoogVPN work in China?
It’s extremely difficult to say so, with all honesty.
China is one of the most heavily censored countries in the world. It’s very difficult to keep up with what VPN works or not. So, how can we really say if it works on not? w
There are some claims through other reviews regarding its functionality in China. This might be due to its ZoogVPN shadowing feature, providing an extra boost to bypass heavily censored regions.
Other than that there’s honestly no correct answer for it but only pure luck. However, if you’re looking for a VPN that does work in China, I recommend Surfshark.
Security – Discussing ZoogVPN encryption and other features
So, in this review, we’ve so far gathered ZoogVPN’s affordability, its server coverage and privacy. But, the safety of a VPN also lies in how strong its security backing is.
Sometimes you could require a VPN simply for the need to access streaming platforms, or torrenting. And for that, you’re going to need a VPN that’s capable of heavily securing your process, your traffic, and your device.
In terms of security, ZoogVPN doesn’t have a wide variety of security measures but does however include everything that you need.
It runs on a solid AES 256-CBC cipher on SHA256 authentication and RSA-2048 handshake. That’s pretty much impenetrable. Looking for a VPN with solid encryption is always the right way to go about things.
It helps secure your traffic and prevent your data from leaking out, or into the hands of unauthorized third-party lurkers.
To have the securest or tightest connection, you need to look for the OpenVPN protocol in any VPN. That is one of the best yet. In the case of ZoogVPN, it supports OpenVPN along with other protocols like L2TP/IPSec, IKEv2/IPSec and PPTP, for you to choose from.
A Kill Switch
A Kill Switch is one of the more important security features. However, ZoogVPNonly has an inbuilt Kill Switch for Windows and macOS that you can enable manually in the settings of the app.
I tested the ZoogVPN Kill Switch on my Windows, and it did work, disconnecting the VPN when my internet connection dropped.
Some countries like Russia and China, are built around extremely unpassable censorship laws. Most VPNs have a hard time bypassing its firewall.
For that ZoogVPN created its shadowing feature (like an obfuscation tool), which aids in giving you access to multiple restricted websites or services within countries with heavy censorships. However, it’s only available on Android and Windows apps.
Not many VPN providers offer a SOCKS5 proxy, and the fact that ZoogVPN provides it is impeccable! One more feature added to its list to secure your devices and unblock limited websites or platforms. However, this only applies to limited servers.
So, is ZoogVPN safe?
All-in-all, ZoogVPN is pretty safe, but I still wished it had more important features like Split-tunneling, DNS protection, or even have a Kill Switch on all the apps instead of just 2.
Before answering that, there’s still one more test left to look into; it’s leak protection performance.
Invisibility – Does ZoogVPN leak my IP/DNS and WebRTC?
No, it doesn’t.
It seems like ZoogVPN has its security front all sorted out. A big part of the security test, is determining whether your VPN leaks your DNS or IP. If a VPN can’t handle that, then there’s absolutely no point investing in it.
However, when I tested out the DNS, IP, and WebRTC leak on ZoogVPN, the results came out positive!
Here are the results:
For my IP leak test, I conducted it on ipleak.org and connected it to a US server. The results I got were:
For my DNS leak test, I conducted it on dnsleak.com and connected it to a US server. The results I got were:
For my WebRTC leak test, I conducted it on browserleaks.com and connected it to a US server. The results I got were:
The results are all leak-free!
Streaming – Can I access Netflix with ZoogVPN?
Yes, you can!
If you’re a newcomer to the VPN era, then I’m guessing you don’t really know much about why you’re not able to access streaming services like Netflix.
This is most probably because of the copyright laws. However, with the best VPN service, you’ll be able to access much more than just the US Netflix library.
Luckily, ZoogVPN was able to unblock the US Netflix library, with its servers that are optimized for streaming.
Keep in mind…
The results always vary from user to user, depending on where you are located. To check the best ZoogVPN servers for various streaming platforms, you can find a list of it on its website.
What else can ZoogVPN unblock?
Besides Netflix, there are other streaming services that many users require access to, but are extremely difficult to get into. A few of these include BBC iPlayer, Disney Plus, Hotstar, Hulu, Amazon Video, and more.
However, when I put ZoogVPN to the test for Netflix, I tried it out on a couple of other platforms. It only successfully managed to unblock Hulu, ITV Hub, and Amazon Video.
You don’t even have to worry about the speeds, because the standard speed requirement for HD streaming is 25 Mbps. Compared to that, the speed results I received for ZoogVPN were not bad at all.
For the complete speed testing and results, you’ll have to scroll down a little further! But, first, let’s talk about torrenting!
Is torrenting permitted with ZoogVPN?
Yes, it is!
As much as that is music to my ears, regarding a VPN being able to support both streaming and torrenting, you should, however, always remain extremely cautious when torrenting.
It is one of the biggest or fastest ways to gain access to restricted movies, music, games, etc. And, as enticing as that sounds, I don’t encourage anyone to download copyrighted content.
However, if you think torrenting is what you desire, then make sure you’re equipped with a great VPN.
ZoogVPN has some of its servers dedicated to P2P, which you’ll find labeled on the servers in the app itself. Here’s a sample:
Speed – How fast is ZoogVPN?
Let’s find out!
Okay, so first of all, before just jumping directly to the results, a VPN doesn’t exactly “speed” up your internet connection. But instead, a VPN should support fast speeds and stabilize a connection.
Sometimes, without a VPN connection, your ISP might mess with your speeds and interfere with your bandwidth. A VPN can aid in smoothening your entire streaming connection.
However, as I mentioned before, there is a standard requirement for 4K HD streaming, which is anything above 25 Mbps. So, let’s take a look at the speed results I extracted before and after connecting to the VPN, conducted on speedtest.net.
Here are the speed results without connecting to the VPN:
Here are the speed results after connecting to the VPN, using a US server:
The speed results after connecting to a UK server:
Yes, the speed results aren’t up to the mark as expected, and may have decreased almost 49% of the local speed connection. But again, you’ll be accessing an unrestricted and unthrottled streaming experience.
And since the least required limit for HD streaming is 25 Mbps, ZoogVPN did great in this area.
Compatibility – Discussing ZoogVPN’s supported devices
A VPN should be able to support multiple devices in one go and if not multiple, at least all the major devices.
Coming back to ZoogVPN, it supports all the major devices and apps, and has a simple user interface.
To navigate the app, I must say that it got me a little frustrated. But, after reinstalling it, it worked pretty smoothly.
Here are some of the devices and apps it supports:
- Windows Phone
- Fire TV
- Android TV
As you can see, ZoogVPN supports a whole variety of platforms, as compared to other VPNs.
Apart from this, there’s also an update to the number of simultaneous connections you can make on ZoogVPN. The limit used to be up to 5 devices, but as of 2020, it’s allowance has updated to unlimited simultaneous device connections, per subscription.
For those who will to configure the VPN manually and set it up with one of the supported platforms, ZoogVPN also has a great number of device tutorials, showing you how to get started.
Reliability – So, can you trust ZoogVPN?
This portion of the ZoogVPN review will show you exactly how much this provider can be trusted. We’ve gone through its encryption, jurisdiction, and privacy standards. Now let’s talk about its policies.
Having gone through all the pros and cons that ZoogVPN has to offer you, it all comes down to whether you can trust the VPN or not.
This is more than just talking about its safe jurisdiction. A VPN can originate from a reliable source, but there’s no point in it if the provider is busy stealing your data or logging it.
So, let’s take a little look at how much we can rely on ZoogVPN:
The logging policy
ZoogVPN isn’t involved in collecting or processing your data, keeping things strictly transparent. The only data they seem to collect is your connection logs.
They require you to provide them with an email ID, which can be personal or inactive, and that’s about it, 100% no-logs.
- No Gag orders
- National security letters
- Warrants from any government organization
Its customer service
Who doesn’t like reliable customer service? I know I do!
Sadly, I don’t have much positivity towards the ZoogVPN customer service. Maybe views change depending on the situation.
However, from a personal standpoint? I wasn’t very pleased with the services. Mostly because their live chat took a while to get started. When I finally got a hold of them, I was left on read.
So, I had to refresh the page and re-ask the question, only to be put on hold again. Then I contacted the email support, and that was 5 hours ago? I still haven’t received a reply.
However, after waiting for hours, the live chat finally activated. So, I go ahead and ask a question, only to have it still under the process of being sent.
However, as I said, the user experiences always vary and might just be positive for others. This may have been my only issue ZoogVPN. But, I doubt that’s the more important objective.
What the Reddit community had to say
I believe that to get the best out of a ZoogVPN review, you have to expand your horizons and consider the views of others, looking at how the VPN worked from them.
For me, I personally believe in the word of the Reddit community, since they have some pretty brutally honest views regarding their VPN experiences.
Here’s what some Reddit users had to say regarding ZoogVPN’s performance:
To conclude – Do I recommend ZoogVPN?
Yes, I recommend it.
I understand that some may get a negative feel out of ZoogVPN, but again it varies according to user preferences.
In my ZoogVPN review, I covered up each and every aspect concerning its performance and durability. And according to my experience with working with the VPN, the outcome was a positive one, with a few hindrances here and there (the chat support).
It comes from a privacy-friendly region, has a versatile yet simple server list, and is very affordable. the provider also has a free version and a reliable refund policy.
Speeds are decent for HD streams, unblocks Netflix and other platforms, and has good support towards multiple devices and apps.
ZoogVPN has P2P optimized servers, so there’s another plus point. Its security isn’t extraordinary, but envelopes all the basic essentials a notable VPN provider should have.
All-in-all ZoogVPN makes a decent VPN, good enough for secured streaming on Netflix, with stable security. It still needs room for improvement but ranks better than most providers in its field.